Access Statement

Access Statement

Whenever you come to Trethorne, you can be sure of a friendly welcome with helpful service from our team of dedicated staff.

On arrival a clearly worded leaflet is available, which shows all the facilities and includes a map to help direct you around the park, which also has our opening times, prices, contact numbers, email and website address.

We also have special leaflets telling you about our:

Ten Pin Bowling
Birthday Parties
Sunday Carvery

School & Group Visits

Our car park is easy to access, and is suitable for disabled. We are located just off the A30, 3 miles west of Launceston on the junction with the A395. The park is clearly signed with brown tourist signs. For satellite navigation systems our postcode is: PL15 8QE

The Park is also accessible by bus. The nearest bus stop is located a short walk away in Tregadillet, approximately 10 minutes away.

Accessible taxi services are located in Launceston. (3 miles away).

Arrival & Car Parking Facilities

Car parking is free. The admission charges for the Leisure Park are on this website. Return tickets are available. Please enquire on arrival or have a look at our website: www.trethorneleisure.com.

The main car park has facilities for approximately 300 cars on tarmac plus we have 2 designated disabled spaces right by the entrance and we also have 5 coach spaces. The car park is lit.

Access to the main entrance is on tarmac and all other areas are also tarmac. The park is open everyday, for further details please click here.

There are no steps at the entrance; and access is wide enough for wheelchairs and pushchairs.

Public Areas – General

All internal areas are easy access for wheelchairs or pushchairs, we do have some steps but we also have alternative routes with ramps for wheelchairs and pushchairs. Access to all areas is by concrete or tarmac. It is concrete / tarmac all the way to the Main Play Area and the Outside Picnic Area is on mown grass. Seating is available in:

Restaurant
Ten Pin Bowling
Amusements Area
Warm Room in the Play Barn + Indoor Picnic Area
Outside Picnic Area
Plus there are numerous benches and picnic benches available through the site.

Public Areas – WC

There are 3 disabled toilets, (one located by the outside trampolines, another in the Shire Horse Suite and also in the main restaurant)

Baby changing facilities are located within the disabled toilet, in the main restaurant and under the dropslide in the main barn. Hand-washing facilities are located in all toilets, at the end of the animal Shed and in the ‘In Touch with Animals’ room.

Restaurant & Bowling Area

The eating areas are located centrally on site. There is good access to the entire site.Food is ordered at the front counter and brought to the table. We also have a Take-Away window. High chairs are available in the restaurant and bowling area. We are able to cater for visitors with special dietary requirements

Vegetarian
Vegans
Gluten free
Dairy intolerance
Diabetics
Nut allergy

Please ensure we are aware of any special requirements prior to ordering your food

Ten Pin Bowling

8 lanes, all of which are fully computerised.  Ramps available for small children and disabled and bumper rails are also available to prevent the bowling balls going in to the gutters.  There is a bar just next to the bowling lanes – open all day, every day

Bowling open 10am – 11pm Monday – Saturday and 10am – 6pm on Sundays.

Gift Shop

Access to the shop is direct from the car park or restaurant. The Gift Shop is easily accessible by wheelchairs and pushchairs. All items are clearly priced; many items at low level, we are happy to provide assistance if required.

Outdoor Facilities

The Assault Course, Dropslides, Trampolines, Animals and Go Karts.

All play equipment is safety checked daily. All play equipment also has safety surfacing where required and is maintained to the current European Standard. Access is by a level tarmac/concrete path on to level mown grass.

Indoor Play Facilities

All areas have easy access on carpeted paths, wide doorways and aisles. Some elements within the assault course require climbing and crawling through tubes etc.

The indoor trampoline area and climbing wall are accessed via steps.

Conference & Meeting Rooms.

We can cater for a wide range of business events, for groups of 10 – 100 people. We have two rooms available for conferences and meetings. Our larger room has a dance floor and bar, and seats up to 140 people in rows for a meeting.

Or our smaller room will accommodate up to 55 people sitting in rows, it is a carpeted room, with an en-suite toilet facilities. This room is also available for conferences and meetings with smaller numbers.

Please telephone for more details on 01566 86324.

Attractions

All our animals are under cover with easy access, wide doors and aisles.

We have daily activities taking place including ‘In touch with animals’ where you can hold the guinea pigs and rabbits.

Pony rides also take place daily at 11.00am – 1.00pm and 2.00pm – 4.30pm.

Additional Information

There is no smoking within any of the buildings or on the farm. We regret we only allow guide dogs into the Park.

First Aid facilities are located at the Admissions Desk at the main entrance, and the small shop in the indoor soft play area or by contacting any member of staff.

Trained General First Aiders are always on site. Just ask a member of staff. Wheelchairs can be borrowed from the Admissions Desk. Just ask on arrival.

Contact Information

Address
Trethorne Leisure Park
Kennards House
Launceston
Cornwall
PL15 8QE

Telephone Number
01566 86324

Email
info@trethorneleisure.com

Website
www.trethorneleisure.com

Accessible Taxi Numbers

Launceston Taxies – 01566 785364

AB Taxies – 01566 776877

Kensey Cabs – 07776 200992

We welcome your feedback to help us continuously improve, if you have any comments, feel free to telephone or email us on the above details.